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Panama City, Panama

Technology Development Program for Engineering Students Internship

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Pre-Sales Solutions Engineer Intern

Championing ground-breaking innovations to customers takes all kinds of expertise. Our sales-makers at Dell Technologies must operate at the leading edge of tech knowledge. That’s why our Sales Engineer Interns make such a difference. Field Sales and Pre-Sales professionals rely on us for technical and consultative support. And because we’re familiar with the full range of Dell Technologies products and services, we can help provide a solution to any challenge. As well as receiving, organizing, and fulfilling requests, we provide skilled support to both Sales Engineers and Analysts.

Join us as Pre-Sales Solutions Engineer Intern in our System Engineering team in Panama to do the best work of your career and make a profound social impact with our business and clients.

Key Responsibilities

Develop your knowledge of Dell Technologies’ datacenter solutions and learn to architect solutions that meet customers overall business outcomes and objectives by performing technical configuration requests with configuration tools and resolving configuration issues

You will:

  • Deliver services to the field within defined Service Level Agreements and Quality measurements (Quoting, Tech Drawing, Power Calc, Technical Helpdesk)
  • Logging of requests in order to provide accurate tracking of cases around various Sales and Presales requests
  • Work closely with the Presales and Sales to understand requests in order to build solutions and quotes
  • Development of technical hardware/software quotations and configurations, including full product specifications and pricing.
  • Drive the latest technology trends such as Cloud, Machine learning, software-defined, and artificial intelligence which are changing how customers deploy, connect and operate their IT infrastructure

Essential Requirements

  • Ongoing undergraduate course work in Computer Science, Electrical Engineer, System Engineer, Information Technology, Network Engineer, or any other STEM undergraduate degree. (expected grad date December 2023 onwards)
  • Advanced English level (both written and spoken)
  • Analytical Skills (Excel)
  • Basic computer (system and hardware) knowledge.
  • Passion for Technology

Desirable Requirements

  • Portuguese communication skills
  • Prior Information Technology experience

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap here.

Closing date: September 22, 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R210394

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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