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Engineering Manager, Site Reliability Engineering - Opportunity for Working Remotely

Primary Location: Portland,Oregon

Additional Location(s):

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The Elevator Pitch: Why will you enjoy this new opportunity?

The Tanzu Observability Site Reliability Engineering team is growing with a laser focus of ensuring the Tanzu Observability SaaS offering operates reliably and at scale. We are looking for someone to support a team of fully remote engineers distributed across North America. This team plays a key role in building and operating the world's best real-time data collection and visualization system. As the leader of this team, you will work across engineering and product teams to ensure reliability is front-and-center in all product decisions. You will partner with your peer in India, building the framework to enable the teams to scale sublinearly as the product scales. 

What is the primary need, technical challenge, and/or problem you will be responsible for?

As the leader of the North America Site Reliability Engineering team, you will transition the team from a typical operations model to that of a world-class SRE team. In this role, your primary focus will be the confluence of your team and the business, which, if done effectively, will result in a highly stable and reliable platform for our customers. Key attributes for the person in this role will include self-reflection, transparency, execution and partnership.

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

Success will look like the Tanzu Observability SaaS platform achieving the SLO of 99.95, a platform that can scale to meet the needs of the business, engineers who spend ~50% of their time on engineering work, and a team that feels empowered, recognized, and gives everyone an opportunity to grow.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  • You will own the driving of team processes, with SLOs and MTTRs top of mind at all times.

  • You will build and execute on our team’s roadmap in terms of technologies, process improvements, and team enablement.

  • You will partner with other leaders in Reliability Engineering to build the reliability engineering practice within the Tanzu Run, Manage and Observe product line.

  • You will encourage the team to simplify, and invest in automation or tooling that increases efficiencies and improves reliability.

  • You will be responsible for managing a 100% remote and geographically distributed team, including frequent 1:1s and leading other team meetings as needed.

What are the team values? 

  • We are: People Centric, Remote First, Transparent, Thorough, Continuously Improving (Product), Learning Focused (People)

What is leadership like for this role? 

The hiring manager for this role is Elisa Binette, Senior Manager of Site Reliability Engineering overseeing the Tanzu Observability SaaS SRE group, a critical component of the Reliability Engineering program for Tanzu products under the Run, Manage and Observe banner. Elisa joined VMware last fall to add her SRE industry expertise to this fast growing group. Prior to this role, Elisa has spent almost two decades leading engineering teams across a broad range of industries and technologies.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by

  • 401k plan with employer matching contributions 

  • Employee Stock Purchase Plan

  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

  • Generous Time Off Programs

  • 40 hours of paid time to volunteer in your community

  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

  • Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

  • Healthy and local inspired snacks in all our on-site pantries when you visit 


Category : Engineering and Technology
Subcategory: Site Reliability
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-02-16

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2102314
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