Staff Product Manager, MAPBU Services Strategy - Opportunity for Working Remotely
Primary Location: Seattle,Washington
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Ready to build? So are we. Come join VMware’s new and exciting Modern Applications Platform Business Unit (MAPBU) team, made up of products and services under the Tanzu portfolio to help customers build, run and manage their most important applications. To learn more about Tanzu watch thisvideo. #TeamTanzu
You have strong product instincts, and an appreciation for and understanding of lean startup, agile and user-centered design values, principles, and practices. You are excited by the mission and organizational value that technology can unlock. You thrive in a complex ecosystem, collecting, sharing, and synthesizing input from many directions and enabling your team to continuously deliver customer value. You bring humility, empathy, and a learning mindset to everything you do. You believe in doing the right thing and doing what works.
What you’ll be doing
You will be working on the VMware Tanzu Labs Services Strategy team. You’ll help manage our Services Portfolio, and continuous improvement of it based on learnings. You’ll apply your skills in lean product development methodologies and approaches, as well as Product Discovery, to the work of ensuring our Services Portfolio has strong market fit. You’ll manage services through their lifecycle as well, bringing new services to market and sunsetting services when they no longer have value. You’ll continuously mine insights from actual engagements delivered by the Services Delivery organization that are relevant for the improvement of the Tanzu product portfolio, and share these insights back with the Product organization.
You will be responsible for
Backlog management & iteration planning. Ensuring that we have a prioritized backlog for our services portfolio that people are working from to continuously deliver measurable value toward our vision.
Solution discovery. Working with teams to discover customer problems, and create valuable, desirable and feasible solutions. Ensuring we have strong feedback loops between sellers, services delivery, customers, partners, and the product team. Ensuring the signals are pulled from the “noise” and acted on.
Metrics & measurement. Ensuring we have leading indicators of service performance in place, that we’re measuring them, and acting on signals so that we are truly evidence based.
Enablement. Ensuring that people-- on-staff consultants, partners-- are prepared to meet demand for services, and ensuring sellers are prepared to sell them. This involves strong partnership with a number of teams, internally.
Communications: Ensuring that those impacted by our work with the Services Portfolio are continuously aware of what’s happening, and understand what it means for them. Developing and implementing communications plans for particularly complex and/or impactful releases. Creating transparency with respect to what we do.
Evolving the discipline of service management itself so that we’re always improving the management of our services portfolio.
Required Skills & Experience:
5-8+ years Product Management or similar experience, shipping products to users (enterprise products preferred)
Experience navigating large organizations and an understanding of complex stakeholder relationships is a must
Experience with multiple backlog management tools including Jira, Gitlab (and/or enthusiasm to learn)
Experience building successful product teams and shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
Able to break down complex problems into actionable steps with measurable outcomes
Interest and ability to teach others
Experience with Lean Product Management and User-Centered Design methodologies
Experience with agile development methodology, ideally Extreme Programming
Ability to facilitate collaborative decision-making in a workshop context
Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
Experience closely collaborating with engineers, designers, project/program managers, and a variety of other roles within an Enterprise
Excellent verbal and written communication skills and ability to adapt your communication style for the audience
Comfort with ambiguity. We work in an iterative and incremental way, balancing many different inputs and constantly making trade-offs
Experience in Service Management
What’s it like to work at VMware
We believe that teams should spend more of their time delivering incremental value and less on building infrastructure. We’re building platforms, tools, and automation, including Tanzu Application Service, Tanzu Kubernetes Grid, and Tanzu Mission Control, to enable our customers to easily and confidently develop and run the software that powers their organization. Hundreds of companies and government agencies rely on our platform to meet the needs of millions of their customers. Our engineers embrace Extreme Programming (XP) as a way to go fast forever and deliver remarkable results. Our product managers and product designers work side-by-side with our engineers in small, empowered teams, using Lean and UCD as guides. We measure success by making our customers more productive, as software developers, product managers, and product designers.
Empower Teams - Diverse teams with shared context, psychological safety, and decision-making authority move faster.
Start Simple - Learn just enough to begin and let the work inform the direction.
Embrace Change - Expect change and turn it into opportunity.
Deliver Early and Often - Ship value to users and measure impact to lower risk.
Improve Continuously - We are always learning and humbled by what we don’t know.
Contribute to Open Source Communities - Share our time, tools, and methodologies to maximize our impact.
JoinTanzuServices referral campaign
Category : Services and Consulting
Experience: Business Leadership
Full Time/ Part Time: Full Time
Posted Date: 2021-06-15
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Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2110097