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Austin, Texas

Digital Transformation Sr. Advisor

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Digital Transformation, Sr. Advisor

With a global remit, our Technical Program Management professionals lead cross-functional product design teams to develop and introduce game-changing new products and solutions. It’s about making sure we offer customers the right features, experience, quality, schedule, cost, continuity of supply, service capability and financials. And when products and solutions are in development, it’s about driving everything from definition through to planning, development and launch across global development centers and multiple lines of business. The team is also crucial to getting shipping right. All in all, it is a fascinating and incredibly varied area.

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

At Dell, our supply chain efficiencies are built on deep analysis and insights. In this role, you will be part of the global Digital Supply chain team responsible for elevating our ability to accurately plan material, production capacity as well as set customer expectations on product delivery, through analytics and partnerships with cross functional stakeholders across sales, manufacturing and procurement.

Join us as a Digital Transformation Sr. Advisor on our Technical Program Management team in Austin, TX (Remote Texas) to do the best work of your career and make a profound social impact.

In this role, you will:

-Work closely with our supply chain and customer experience teams to ensure on-time delivery of products

-Define and develop KPIs to track customer experience performance

-Work with IT to drive development of projects to directly impact customer outcomes

-Directly influence supply chain decisions based on analytical insights.

-Develop analytics to identify systematic trends or opportunities for CE improvement, tied to market disruptions

Responsibilities:

-Leading operations customer experience programs and problem solving

-Performance management of customer facing supply chain metrics and scoping of potential opportunities and risks

-Identify and structure problems, create hypotheses and execute analysis to answer key business questions and find the "why" in addition to the "what"

-Deliver presentations to senior executives in the Global Operations team and translate data into meaningful and actionable insights


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

-Proven track record in delivering change, process improvement, and root cause analytics

-Advanced understanding of supply chain and business planning practices

-Ability to make decisions using judgement and objective, fact based and data-driven approach with advanced skills in Excel, PowerPoint

-Experience in executive level written, presentation and verbal communication of analysis and recommendations

-Bachelor degree (Business, Supply Chain Management, Engineering, Math, Finance or applicable field) and 7+ years of applicable experience or graduate degree with 5+ years of experience

Desirable Requirements

-Intermediate scripting and visualization experience preferred: Python, R, SQL,Tableau or PowerBI

-Knowledge of sales based statistical models and data analysis
-Efficient Program Management experience at a leadership level


Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R179570

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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