Security & Customer Trust Senior Advisor
The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.
We are currently seeking a Security & Customer Trust Senior Advisor to join the Security & Customer Trust team who support the sales process by providing responses to customer security enquiries.
What you’ll achieve
Dell is a worldwide provider of information technology services and business solutions to a broad range of clients. We seek men and women who share our values, thrive in a team environment, recognize the importance of accountability, and strive to exceed expectations to ensure our Clients' success.
You will:
Establishes strong collaboration with the Product Security team to be understand the customer security enquires regarding Dell's products.
Respond to all potential and existing Dell Technology’s customers who request information about our Security practices
Defines and implements best practice methods, processes, tools, and continuous improvement initiatives aimed at scaling and increasing the efficiency of Dell’s customer product security inquiry processes
Identifies opportunities and executes projects to the successful outcome; works with business leaders as sponsors and process owners to realize the goals of projects
Partner with sales and services account managers, compliance leads and management within Cyber security, Dell Digital (IT); Governance, Risk & Compliance, Physical security, RSA security, Resiliency (Business Continuity/Disaster Recovery), Supply Chain security with a particular focus on Product security to effectively respond to Dell’s customer vendor assessments/audits
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Proven knowledge of secure development lifecycle and vulnerability response process
Working knowledge of advanced concepts related to information security, general IT controls, application controls and technology risks
Advanced understanding of Cybersecurity key concepts with expertise in performing security control assessments utilizing established industry frameworks
Knowledge of regulatory requirements and frameworks such as NIST 800-53, NIST Cyber, ISO 27001, ISO 27002, EU GDPR, PCI, and Cyber Essentials framework
Expert use of Microsoft Office (Work, PPT, Excel and Outlook)
Desirable Requirements
Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent professional experience
8+ years of related experience, specifically in Customer Service Operations, Security Operations, Incident Response
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: June 1st, 2023
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.
