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Remote - Texas, United States

Software Senior Principal Engineer/ SRE

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Senior Principal Software Engineering - SRE

As an SRE, you will be involved in exciting technical challenges by analyzing, troubleshooting, and designing vital services, platforms, and infrastructure while always thinking about reliability, scalability, resilience, security, and usability.

You will help to create an automated, highly available and resilient environment, proactively test and tune all aspects of the infrastructure, streamline CI/CD processes, monitor, and respond to system notifications and alerts while continually working to optimize and improve the performance, security, and reliability of our systems.

You will:

  • Design and lead the effort on automation, CI/CD processes and tools to make our services simpler and more robust as well as mentor and train other team members on reliability, scalability, resilience and performance and cultivate innovation and collaboration across multiple teams.
  • Take part in the full software development life cycle including development, test, continuous delivery and support
  • Be an active member of an agile team, collaboratively realizing features through development, test and delivery
  • Ensure appropriate monitoring is in place for reliable operations of all applications and initiate corrective action plans when appropriate.
  • Monitor incident trends (including gaps and inaccuracies), institute continuous process improvements and provide informal incident process and requirement training to cross-functional teams, as needed, to support consistent incident management execution. Strive to maintain SLA adherence and continuously improve service level KPIs

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here is what we are looking for with this role:

Essential Requirements

  • Experience in performance optimization and troubleshooting large scale distributed systems
  • Experience with deploying, supporting and monitoring new and existing services, platforms, and application stacks
  • Experience with scale testing, disaster recovery, and capacity planning
  • Experience deploying systems built on a microservice architecture utilizing Kubernetes, Docker, Kafka, and CI/CD Tools such as Jenkins and Artifactory
  • Configuration Management experience with Chef, Puppet, Ansible or Python.
  • Knowledge of Kubernetes Configuration technologies such as Helm, Helm Charts , Code Artifact, ECR etc.

Desirable Requirements

  • 10+ years of related experience in a professional role with a Bachelor’s degree; or 8+ years and a Master’s degree; or a PhD with 8+ years of experience; or equivalent experience
  • Experience delivering complex, large scale and critical products with business impact as well as excellent technical leadership, project management, analytical problem solving, and troubleshooting skill

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. 

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. 

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today. 

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here

Job ID: R174305

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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