Cloud Services Product Manager

Cloud Services Product Manager ​
Remote - US

Join us to do the best work of your career and make a profound social impact as a Cloud Services Product Manager ​on our Services team.

What you’ll achieve
As a Cloud Services Product Manager, you will be responsible for the cross-functional management of products or solutions through their entire lifecycle. Using a wealth of technical and industry experience, we work across functional areas to implement our products or solutions. We undertake thorough analysis of the markets to ensure we maximize profitability and adjust our product strategies to respond to competition. You will work with people and teams across the services organization including sales, delivery, marketing, and finance to ensure your product meets and exceeds customer needs.

You will:

• Establish product strategy

• Lead proposals for new offer introduction

• Ensure service offers are financially successful

• Act as subject matter expert for offers

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 12+ years’ experience in Product Management, Marketing, or relevant role within the technology industry.  8+ years if graduate degree.

• A premier communicator with exemplary writing skills and an innate ability to make very complex concepts and offerings simple and intuitive.

• Understands Macro-Business Economics and be able to build actionable business plans based on industry trends while operating in complex and highly matrixed environments.

• A proven track record as a decisive, action-oriented individual, who has led cross-functional global teams to define and achieve high value objectives. This individual will have the ability to coalesce varied constituents and drive to achieve superior results on a consistent basis.

• Possess the technical knowledge and business understanding well enough to identify/define Services direction, requirements & gaps. Possess a track record of having successfully delivered on complex projects.

• Team player with a proven ability to drive change through influence and collaboration across a matrix organization in a highly fluid environment.  Must demonstrate the ability to influence/sell ideas and present alternatives in a convincing fashion to a mixed audience, from peers to executives.

Desirable Requirements

• Experience in: call center operations, Support & Deployment Services

• MBA

• Pragmatic Marketing Certified

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R075899