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Senior Advisor, Cloud & Managed Services (Remote)– Channel Services

Primary Location: Round Rock, Texas


Additional Location(s): Houston, Texas, United States; Remote - Texas, United States; San Antonio, Texas, United States

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Senior Advisor, Cloud & Managed Services – Channel Services

Remote - US

Channel Services within Dell Technologies Services is responsible for the development and execution of partner programs that enable profitable growth of services revenue and margin with our Dell EMC Channel partners while ensuring service delivery quality and outstanding customer satisfaction – in alignment with the Dell Technologies Partner Program.

Join us as a Senior Advisor, Cloud & Managed Services on our Channel Service​ team in to do the best work of your career and make a profound social impact.


What you’ll achieve
Key to our service program strategy are “Service Competencies”, providing qualifying Channel Partners with the opportunity to acquire/demonstrate the necessary capabilities and become recognized to deliver services on select Dell Technologies products and solutions. You will be a key player on the team responsible for the evolution and successful execution of our service program strategy, with a particular focus on driving cloud and as-a-Service offers for resale and partner-led go-to-market motions.
You will:

  • Manage the roll-out of new and updated service program elements in conjunction with the Global Channel team

  • Evaluate overall results and impact of program strategy through relevant KPIs

  • Seek and incorporate input from internal stakeholders (field sales, channel teams, service delivery, operations) and external sources (Channel partners, industry analysts)  to define and develop channel requirements for the cloud and as-a-Service offers along with the channel services Go-to-Market plan. 

  • Drive partner readiness (pre-launch) and partner adoption (post-launch) globally in close alignment with Field Sales and Channel teams

  • Drive advancement of new cloud and as-a-Service offerings enabling strategic impact and change in new focus areas across the partner ecosystem, including Cloud- and Managed Services providers


Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 8+ years of relevant experience in a professional role with a Bachelor’s degree; or 6+ years with a Master’s degree

  • 5+ years business experience with product management expertise in cloud and/or managed services, including the development of cloud portfolio offers in VMware, AWS, Azure, and/or Google

  • Track record for successful collaboration with virtual teams in highly matrixed and diverse environments

  • Ability to present in executive settings, product launch discussions with BU leaders, and at Partner meetings/ Executive Briefing Center visits

  • Must be able to represent the partner services programs across all Global Services disciplines

Desirable Requirements

  • Channel sales or cloud/managed services sales background

  • Proficient in technology concepts and trends

  • High level of business skill and acumen, preferably including channels and service delivery

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R111108

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