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Santa Clara, California

Engineering Technician

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Engineering Technician 4

Join us to do the best work of your career and make a profound social impact as an Engineering Technician 4 on our ISSD team in Santa Clara, CA.

What you’ll achieve

Our impressive Engineering Technician team at Dell Technologies is vital to the success of ground-breaking engineering developments. Taking on developed test plans or clear briefs, they work on a wide range of special assignments and development projects. Our engineers rely on their assistance through the development processes and the test phase of bench and CI/CD systems. Constructing, troubleshooting and testing bench and CI/CD assemblies – they do it all, which means that our global reputation as innovators is assured.

You will:

  • Support procurement, installation, management, and maintenance of critical development and test systems used everyday by the firmware team

  • Provide support to manage the equipment including user accesses, utilization reports, load balancing support activities, and troubleshooting.

  • Support implementation of automation and efficiency improvements with the guidance of firmware QA owners to meet the changing needs of the firmware engineering team

  • Provide on-site support for remote firmware engineering for their on-site equipment needs and issue resolution.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

  • 1+ years experience working with Oakgate test/validation platforms

  • 2+ years experience working with enterprise CI/CD systems

  • Working knowledge of industry standard tools including Jenkins, GitHub, JIRA

  • Able to build and/or maintain a range of standard, custom, and big iron systems working with 3rd party customer service and support teams

  • Able to work with corporate IT and tools team for troubleshooting, patch installation, firewall issues, and all other logistical support activities to maximize the equipment uptime and availablity for team use

Desirable Requirements

  • Coding experience in python and/or perl to support automation tasks guided by QA engineering

  • Experience supporting administrative tasks to manage the user base

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R150044

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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