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Shanghai, China

Sales Operations Advisor

Beijing, China

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Sales Operations Advisor 

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible. 

Join us as a Sales Operations Advisor on our Sales Operations team in Shanghai or Beijing to do the best work of your career and make a profound social impact.


What you’ll achieve
As a Sales Operations Advisor, you will enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.
You will:
  • Implements data driven process improvements for workgroup to improve customer experience or productivity in China Medium business . Assists with implementation of solutions that are thorough, practical, and consistent with functional or customer objectives based on analytics. Recommends and implements sales force performance strategies and tracking models on the basis of analytical findings.
  • Supports key strategic initiatives, and the development of long-term growth plans and profitability objectives. Collects and analyzes data required for modelling and other project objectives. Identifies and evaluates product and segment strategies, using qualitative and quantitative research.
  • Creates forecasting and resource allocation models that include multiple scenarios and provide a user interface with what-if functionality. Supports Writing reports, presentations, memos, and other communications and possesses excellent listening, persuasion, presentation and communication skills.
  • Works cross-functionally to gain buy-in, support, and assistance for the project goals during and after project lifecycle from data perspective. Tracks and monitors project work plans, including objectives, tasks and time frames to ensure deliverables are completed on time. Responds to changing project circumstances and communicates issues to project leadership Drive deep integration with key program stakeholders, understand business & program objectives, assess impact on metrics, Provide appropriate depth of analysis leading to actionable recommendations, identify low-hanging fruit, ideation and development of business impact ideas in conjunction with program managers, inputs for continuous business improvements. Demonstrated excellence in handling ambiguity, working in multi-disciplinary teams, having a ‘can-do’ attitude and strong desire to learn & development .
  • Support Global Go-To-Market transformation programs and initiatives to assist profitable growth of the commercial business while leveraging excellent verbal and written communication skills.  Translate strategic vision into data/information requirements and transform the data gathered from various sources into an analytical environment.

Take the first step towards your dream career. Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: 

Essential Requirements

  • Proficient user of Database management skills SQL as well as Excel, Word, PPT.
  • Good business sense, team player.
  • Strong sense of responsibility to be able to work under high pressure.
  • University bachelor degree or above in economics, management, database management, or equivalent experience
  • Good Chinese and English communication skills


Desirable Requirements

  • Project management experience would be a plus.
  • Self motivated with good attention to detail and work independently

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.  

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.  

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.  

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place here.


Closing date: 2022-04-30

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.

Job ID: R142360

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Why Work Here

Global Benefits

  • Comprehensive Healthcare Programs

  • Award Winning Financial Wellness Tools and Resources

  • Generous Leave of Absence for New Parents and Caregivers

  • Industry Leading Wellness Platform

  • Employee Assistance Program

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