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Advisor, Services Project/Program Management

  • Remote - Texas, United States
  • 11/07/2019
  • R044220
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Overview

We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through our work, passion and commitment to do the absolute best we can for our company, our customers and for each other.

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Success Profile

What makes a successful Program Manager?
Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Conceptual
  • Inventive
  • Problem Solver
  • Results-driven

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Responsibilities

Advisor, Services Project/Program Management


Competitive salary

Location

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Advisor on our Project/Program Management team in [Location].

It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly complex, high risk projects - from design to delivery.

Key Responsibilities

  • Works with external clients/customers to monitors projects from initiation through delivery and ensures technical compatibility for the various accounts.  
  • Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.  
  • Responsible for the delivery of moderate complex, moderate risk projects and maintaining project quality, finances and focus  
  • Prepares detailed project plans of an engagement within the standards of project management methodologies detailing schedules, controls, resources, costs and daily schedule, establishing project governance Reviews and validates statement of work (SOW)  
  • Responsible for the delivery and daily management of activities, which are coordinated with Dell employees or Partner Resources  
  • Works with Resource Management on project staffing  
  • Accountable for delivering projects on time  
  • Controls the financial compliance Completes weekly and quarterly forecasts of revenue and utilization  
  • Prepares estimated time to complete, manages back-log  Manages the cost budget and the impact of change requests on cost budget  
  • Responsible for Quality Assurance; ensure project is delivered to scope defined within SOW and ensure any deviations are processed via defined Change Control process  
  • Participates in customer discussions regarding budget, risk and impact of changes Point of contact during the project for all aspects of the engagement
  • Ensures a strong and seamless relationship by maintaining communications about the project to the stakeholders: customers, management, sales and delivery personnel
  • Holds internal and Articulates the full value of the Dell  Solutions and Dell  Services business benefit to the customer  
  • Keeps eyes open on potential future opportunities at the customers' and communicates to sales as appropriate  
  • Lead team during project life-cycle; provide project management, leadership and oversight to project and/or work streams  
  • Provide performance feedback to management and team members  
  • Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars  
  • Complete and maintain industry recognized project management certification  
  • Complete quarterly accreditations
  • May actively contribute to the account planning process


Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you have what it takes to bring innovative new products and services to life in collaboration with world-class experts, this is your opportunity to develop with Dell.


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Global-Services Program-Management Remote Job ID: R044220

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Global Sales at Dell

We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere so they can transform the way they work and live. Join our sales team and be a part of our story.

Learn More About Global Sales

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Key Benefits

  • Rewards & Development

    It's simple. We believe in rewarding our team members for a job well-done and investing in our team member's professional development filling the majority of our open positions internally.

  • Health & Wellness

    As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle. These benefits are based on your location, so please ask your recruiter for more details.

  • Flexibility

    Dell’s Connected Workplace program offers new ways to work and enables eligible team members to choose the style that best fulfills their needs, both in their job and their personal life.

  • Other Benefits

    You may be eligible for other programs in your location including employee purchase program, paid time away from work, financial and savings programs and more. Talk to your recruiter for more details on what benefits programs are available in your location.

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Life at Dell

Discover life at Dell from our employees who are leading the way toward innovation and digital transformation.

Come be a part of the talented, dedicated and motivated teams in the Dell family by applying today.

3 smiling people in a meeting at Dell

Culture

Our culture is defined by our values and made real every day by how we work and lead. We know our culture is the foundation for all we’ve achieved, and for all the success ahead of us. Don't take it just from us – see what our employees say in our annual "Tell Dell" results.

  • 90% My leader cares about my well-being both professionally and personally.
  • 93% I am proud that I never have to worry about Dell Technologies showing up in a headline damaging our ethical reputation.
  • 90% My job means more to me than just a paycheck and benefits
  • 94% Believe flexible work arrangements (e.g., working remote, mobile, telework, etc.) at Dell Technologies contribute positively to our performance as a company.