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Tokyo, Japan

Technical Support Engineer 1

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as rated by current and former employees

Technical Support Engineer



  • 問題解決のため、お客様からの電話やメール対応
  • ハードウェア障害時の技術支援
  • 診断ツールを使用してのログ解析
  • Windows, Linux, VMWare各種アプリケーションでの問題解決
  • オンサイトエンジニア用指示書作成


  • テクニカルサポートコールセンターでの1年以上の経験
  • PCアーキテクチャーの基礎知識を有すること
  • 大型ストレージ製品のサポート経験
  • 主要オペレーティングシステム(Windows, Linux, VMWare)の実用知識
  • エンタープライズ製品に関する問題解決能力
  • 障害対応への柔軟性
  • チームワークを重視できる方
  • 英文マニュアル読解能力および電話、E-mailで問題なく海外とのコミュニケーションができる方
  • CompTIA Server+, Network+保有者

Application closing date: 31 July, 2021

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

Job ID: R110796

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