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Business Operations Associate - Opportunity for Working Remotely

Primary Location: Washington,DC

Additional Location(s):

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Business Operations Associate

The Business Operations Associate will be part of the MAPBU Delivery Operations team and will play an active role in driving multiple business projects and strategic initiatives to completion for the Services organization. This role will work with the Delivery Operations, Delivery leadership and cross-functional business partners to drive business value and operational efficiency.

The Business Operations Associate must also develop strong relationships in order to understand and highlight the challenges experienced across the organization at all levels, especially the Services Leadership team, including Theatre Leaders, Area and Region Leaders, and Delivery Leads.

Key Responsibilities: 

  • Support services by centralizing, executing and automating operational tasks

  • Develop critical business insights based on analysis of data and trends 

  • Provide KPI measurements including revenue, opportunity pipeline, backlog, sales bookings, utilization and headcount requirements to support Area Operations and Delivery leader decision making 

  • Develop and maintain key operational dashboards and status reports in partnership with finance, ops and delivery leaders

  • Drive process efficiencies

  • Build ad hoc analysis and presentations for leadership


  • 3-5 years of experience in Business Operations, Finance or Analytics and reporting, preferably in a technology company 

  • Strong business acumen and problem-solving skills with the ability to influence internal and potentially external stakeholders at all levels

  • Excellent communication, presentation and interpersonal skills including the ability to interact, communicate and build relationships with senior level personnel. 

  • Must be effective working independently and in a team setting. 

  • Flexible, results/action-oriented, ability to adapt to changing priorities and competing demands

  • Strong Excel and financial analysis skills (Pivot Tables, Vlookups, database, etc)) 

  • Proficient in PowerPoint and building executive level presentations

  • Strong attention to detail and ability to follow through with a high-level of accuracy

  • Able to research, understand and succinctly explain complex business issues and analyze business impacts

  • Experience exercising judgment and discretion with sensitive/confidential and proprietary information

  • Experience using Salesforce and Tableau and able to quickly leverage other internal tools and systems

  • Experience as a financial analyst in an investment banking program a plus

  • Bachelor’s Degree in business administration, Finance or related field

“This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements”

Category : Business Strategy and Operations
Subcategory: Business Operations Analyst
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-02-25

VMware’s Professional Services team is obsessed with helping organizations achieve their goals with the power of VMware technology. As partners throughout their digital transformation, we work with customers to build the IT capabilities, competencies, and culture they need to improve employee and customer experiences, accelerate innovation, and confidently move into the future. Join our team, and you’ll work alongside a diverse group of people who are passionate about sharing their broad expertise and empowering you to do your best work. Our technology is changing the way the world’s biggest brands do business. Where will your impact be made?

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Job ID: R2101987
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