- Technical Support Manager I - Delhi
- Description: General SummaryØ Responsible for management of the team. Ø Responsible for all aspects of team performance, driving and sustaining improvements in productivity, quality and customer satisfaction metrics. Ø Acts as point of escalation and is responsible for ensuring satisfactory closure of escalated customer issues. Ø Assist Service Desk Manager with recruitment, performance management and development of all team members a...
Reference Code: 140007QQ
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About Technical Support Jobs
At Dell, we understand that the ultimate measure of our success is the satisfaction of our customers. Providing a positive customer experience every time is the best way we know to ensure our continued growth and leadership. That's why our Technical Support professionals play such an invaluable role within our organization. Widespread opportunity is inherent in every career at Dell and perhaps the most evident in a Technical Support position. Join us with a job in Technical Support, and you'll experience it firsthand — enjoying the opportunity to touch almost every area of our business. Learn more about Technical Support jobs with Dell today.