- Client Technical Support Sr Associates - CYBERJAYA
- Description: Knowledge(Technical; Professional; Business Acumen) • Applies advanced and demonstrated knowledge of a wide range of policies and procedures for the area. • Acts as a highly skilled specialist in one or more areas. • Integrates understanding of departmental issues and how related areas interact to achieve results. • Keeps abreast of external industry trends and latest advances. • Utilizes best practice processes around wo...
Reference Code: 13000FZC - Client Technical Support Sr Associate - CYBERJAYA
- Description: Knowledge(Technical; Professional; Business Acumen) • Applies advanced and demonstrated knowledge of a wide range of policies and procedures for the area. • Acts as a highly skilled specialist in one or more areas. • Integrates understanding of departmental issues and how related areas interact to achieve results. • Keeps abreast of external industry trends and latest advances. • Utilizes best practice processes around wo...
Reference Code: 13000K3D - Client Technical Support Sr. Associate - CYBERJAYA
- Description: Primary Duties and Responsibilities · Responsible for providing phone and electronic based support. · Assists customers in determining problems, and provides resolutions. · Responsible for customer satisfaction through effective handling of customer problems and queries. · Ensures proper escalation procedures are followed. · Performs role according to standardized policies and proce...
Reference Code: 13000C83