Strategic Partner Manager - Workforce Solutions Group

From developing brand-new accounts to driving expansion across existing accounts, our sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate significant sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Join us to do the best work of your career and make a profound social impact as a Strategic Partner Manager on our Workforce Solutions Group team.

What you’ll achieve
In this role, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.

You will:

• Consults with external customers and implements new IT solutions and/or replaces existing IT solutions

• Develops and offers integrated, end-to-end IT solutions that support the customer’s strategic, operational and financial goals and positions Dell for rapidly growing business

• Responsible for translating the client’s business and technical requirements into specific systems, applications or process designs for very large, complex technology solutions and integrating architecture

• Intel Technology lead for OSE & SE organization in CSG driving NPU & AI PC adoption

• Responsible for Enablement of the technical organization on Intel products

• Supporting sales & extended team directly with overcoming technical objections for Intel issues

• Technical Liaison with Intel FAEs & Dell internal partners/account teams

• Responsible for building and maintaining a relationship with Dell internal extended teams around Intel products (FPM,Support,PG,CT,Services)

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

• Good organizational, customer service and communication skills  

• Professional presentation skills 

• Experience in Information Technology areas comprising any of the following:  

• Systems Administration/Integration, Professional Services/Consulting, Hands-on experience with End-User environments including deploying desktops, building servers, or 4+ years of technical business-related pre-sales experience. 

• Ability to prioritize and balance your schedule in a flexible work environment   

Desirable Requirements:

• Experience with Citrix, VMware Horizon, Microsoft Server OS 2012/2016, or Windows 10/11 experience (Technical Certification a plus) 

• Systems Management experience (Microsoft Endpoint Configuration Manager (MECM))

• Experience in Vpro, AMT & EMA

Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.