Solutions Architecture Engineer 2-Azure VDI & IAM

Solutions Architecture Engineer 2

When our customers are looking for IT consulting expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Solutions Architecture Engineer 2 on our Solutions Architecture Team in Remote-Hyderabad

What you’ll achieve

As a Solutions Architecture Engineer 2 (VDI & IAM) you will be responsible for Troubleshooting and administering the Environment including management of the Azure Hyper-V, SCCM & Intune, provide support, troubleshoot issues related to IAM, AD & managing and administering the SCCM\MECM\Intune platforms.

You will:

• Provide Azure Hyper-V Support, creates. Updates and Manages Hyper -V VDI Infrastructure
• Troubleshoots, license, policy, and application issues on VDI. Patch Management, Image Management, Application Management, Mobile Device Management
• Work on Identity & Access Management, Active Directory related incidents and requests. Contribute to the Quality & Functionality assurance checks of developed applications.
• Assists other Client Engineers & Analysts with complex problems, Join customer troubleshooting sessions. Identifies areas of Process improvement and assists with team\project level initiatives
• Stays current on technical specifications for hardware/software requirements of Dell Technologies.Contributes to daily\weekly project update meetings discussing about open incidents, resolutions setup etc.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of related experience in a professional role with a bachelor’s degree, strong experience of managing Azure VDI, Intune & SCCM environment & Troubleshooting L2\L3 incidents on VDI, Intune, SCCM, AD, IAM issues.
• Good writing skills and demonstrated ability to document processes for the customer & internal team, willingness to participate in a customer support 24/7 and On-Call rotation.
• Patch Management, Image Management, Application Management, Mobile Device Management
• Experience working on Entra ID, Hybrid environment and AD Connect/Sync issues
• Experience with SSO config, Role Management, DNS, Conditional access policy, MFA  

Desirable Requirements

• Solid knowledge, understanding of ITIL principles and methodologies
• Understanding of IAM tools like Sailpoint , IdentityNow

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15 May 2025

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.