Product Operations Senior Engineer

Product Operations Senior Engineer

When Dell Technologies launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases.

Join us to do the best work of your career and make a profound social impact as a Product Operations Senior Engineer on our team in Dell Penang (APCC2 - Bukit Mertajam), Malaysia.

What you'll achieve

As an Engineer, you will be responsible for timely introduction of new Client class products (Notebook & Desktop) to manufacturing at the desired quality level and meets the ramp plan, provides Engineering and Pilot qualification build management, working closely with global partners to ensure flawless product introduction and Engineering change management.

You will:

• Responsible for timely introduction of new products to Dell global fulfillment facilities at the desired quality level and meet the ramp plan and analyze and track actual product launch performance vs. goals and conduct issue postmortem findings with the appropriate departments.

• Interacts with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management.

• Ensure accurate Bill of Materials structure for all products to meet regional requirements and provide operation support and recommendation to ensure smooth End to End Order fulfillment flow.

• Managing department process and able to represent department in providing solutions that are consistent with functional/customer objectives.

• Subject Matter Expert (SME) to extended team from NPI perspective and able to coach/influence others effectively to achieve departmental objectives and lead process improvement initiative across multiple regions, working with global peers to align and implement/standardized best practices.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Computer Engineering, Electrical, Mechanical Engineering or Computer Science Degree with 8-10 years working experience preferably in PC manufacturing industry.

• Strong project management and organizational skills, with ability to communicate effectively at all levels within the organization.

• Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning.

• Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates and able to work under time constraint.

• Lead effective business cases/presentations to senior management on recommended changes.

Desirable Requirements

• Preferable able to speak & understand mandarin.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 31 August 2025.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.