Advisory Consultant-AIOps & DataOps

Advisory Consultant-AIOps & DataOps

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us as an Advisory Consultant on our Consulting team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

As an Advisory Consultant within the Dell Technologies organization, aligned to Consulting Service Delivery, you will provide consultative business and technical delivery services for a range of complex customer-facing consulting engagements, in partnership with Global Pre-Sales, Account Management and Solutioning Teams. Specifically, you will be part of projects deploying, administering and configurating digital transformation software stacks.

Also, as one of the senior technical members of the team, for the Digital Transformation Practice, you will work alongside other Dell badged Consultants, to earn the customer’s trust through competence, technical acumen, consulting expertise, and partnership. You would also be responsible for providing guidance/oversight to these individuals and technical grooming activities for their skill upgrading.

You will:

• Contribute to the development of customer AIOps & DataOps strategies, while facilitating design discussion around proposed architecture, be responsible for serving as a project lead, drive high quality delivery experience for customers including excellent documentation, oral and presentation skills.
• Understand the customers strategic goals, business, and technology challenges quickly and guide the customer to adopt modern AIOps & DataOps solutions.
• Assist organizations in establishing near term goals and prioritize milestones for their AIOps & DataOps program. Factoring in the people, process, and technology aspects of the proposed architecture solution

• Collaborate with a broad spectrum of customer stakeholders that own a shared AIOps & DataOps responsibility.

• Support Advisory Consultants, Senior Principal Engineers and Senior Solution Architects in working with Sales, Pre-Sales, GTM and Customers in a semi-sales role, providing competency and help towards deal closures.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Overall 12+ years of hands-on experience with Infrastructure-as-Code (Terraform, Ansible, Puppet), CI/CD pipelines (Jenkins, Bamboo), artifact/version control (Git, Nexus), and configuration management across hybrid/multi-cloud ecosystems (AWS, Azure, GCP).

• Proven delivery experience on Kubernetes, Docker and Cloud Foundry, with deep knowledge of container orchestration, service discovery and scalable platform architecture.

• Proven hands-on experience on Observability & AIOps Implementation, with tools such as Dynatrace, ELK, Grafana, Prometheus or AppDynamics, including dashboarding, telemetry data visualization, and integration with ITSM tools like ServiceNow.

• Strong business acumen and communication skills for conducting Client-Facing Discussions & Pre-Sales Collaboration, with demonstrated engagement in customer workshops, solution demos and active contributions to RFP/RFI processes alongside Sales/Pre-Sales teams.

• Working knowledge of AIOps use-cases like anomaly detection, event correlation, automated remediation, and experience with SRE metrics such as MTTR, MTBF, SLO, and SLI.

Desirable Requirements                                                                                             

• Proficient in scripting (Python, Shell, PowerShell) for building reusable automation frameworks, CMDB discovery mechanisms, and orchestration across VMware vRealize, Foreman, and HashiCorp Vault.

• Experience in creating customer-focused technical solutions involving Digital Transformation, GenAI and Edge computing, working closely with pre-sales functions.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15 May 2025

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.