Senior Consultant, Cyber Incident Response Commander

Senior Consultant, Cyber Incident Response Commander

The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth in order to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career. 

Join us as a Senior Consultant, Cyber Incident Response Commander in Ireland to do the best work of your career and make a profound social impact.

What you’ll achieve

As the Senior Consultant, Cyber Incident Response Commander, you will lead the response efforts for critical incidents and report to the Senior Director of the Cyber Security Intelligence and Response Team (CSIRT). Partnering closely with other functions within the Cybersecurity, Legal, and Executive Management teams, you will coordinate all cross-team collaboration, communication, and documentation activities related to containing and remediating an incident. Your mission will be to advance the organizations protect, detect, and respond (PDR) effectiveness through systematic root cause analysis and continuous process improvements. You will ensure that the integration of findings and improvements are well-documented and communicated effectively to all stakeholders, including executive leadership. This position demands a committed and forward-thinking leader capable of analyzing trends, identifying improvement opportunities, and leading initiatives that elevate our cybersecurity posture and response capabilities.

You will:

• Take command of critical incidents by managing cross-functional and technical coordination efforts to ensure alignment and sound execution of the incident resolution process
• Analyze incident tickets to determine control failures and identify the root causes of cybersecurity incidents, ensuring a comprehensive understanding of what occurred and the contributing factors. This involves reviewing evidence, validating incident and log data, and assessing the effectiveness of containment and remediation actions.
• Oversee the continuous improvement of CSIRT processes by evaluating existing procedures and collaborating with various stakeholders such as the incident response, threat intelligence, and detection engineering teams to enhance operational efficiency and effectiveness.
• Serve as the CSIRT Product Delivery Manager (PDM), facilitating cross-functional collaboration among different CSIRT and Cybersecurity pillars and ensuring that resources are allocated efficiently to balance priorities and achieve the organization's cybersecurity goals.
• Develop and maintain a robust framework for root cause analysis, including the creation of methodology documents, operation playbooks, and a case management system that aligns with the incident response process. This includes the generation and dissemination of metrics and trending reports related to root cause analysis findings and engaging with external stakeholders to share findings from root cause analyses and continuous improvement efforts.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 7+ years of directly related experience in Information Security Threat Detection and Incident Response.
• Experience presenting technical information to executive stakeholders.
• Experienced in analysis of data for cause; identification of casual factors, root causes, and recommendations; report development; tailored presentations.
• Familiarity with security vulnerabilities, exploits, malware, various types and techniques of cyber-attacks and digital forensics
• Experienced in analysis of large and unstructured data sets and logs to identify trends and anomalies indicative of malicious activities.

Desirable Requirements

• Experience as a Product Delivery Manager supporting Agile teams
• Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 10th January 2025

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.