Senior Principal Solutions Architect - Auckland

When our customers are looking for consultative IT expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are specialists in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After detailed consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

Join us to do the best work of your career and make a profound social impact as a Senior Principal Solutions Architect on our Infrastructure Managed Services Team in Auckland, New Zealand.

What you’ll achieve
As a Senior Principal Solutions Architect, you will take the technical lead during the managed services engagements, using a consultative approach towards the customer to fully understand their overall business goals. From there, you will translate the client’s business requirements into specific systems or applications for complex technology solutions.

You will:

• Be the technical lead for Design, Solution, Integration to customer environment and operational stability of the solutions.
• Review clients Logical Design, DC architectures and solution overview prior to configuration, upgrades, and expansions.
• Be responsible for Industry Best Practice, Process and Design documentation and updates.
• Provide support on networking components and configurations, advanced knowledge of networking is a must. Including but not limited to Brocade, Cisco Nexus and UCS Compute.
• Work with in-house team to development & automate repeatable tasks and provide operational support
• Provide day to day support of existing environment, including participation in rostered after hours support duties, for problem solving and configuration changes and upgrades to the client’s environment.
• Manage risks in the current environment, create remediation plans, document and track to completion within an ITIL framework.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

•  8+ years of relevant experience with Converged (e.g. Vblock, Dell MX) and/or Hyper-Converged Infrastructure (e.g. VxRail)
• Experience with architecture design, documentation, and operations for compute, storage, and networking in a VMware vSphere environment
• Subject Matter Expert in VMware vSphere, vCenter, ESXi, and NSX
• Understanding of ITIL and Agile Methodology. Strong analytical, problem solving, negotiation and organizational skills
• Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills

Desirable Requirements

•  Bachelor’s Degree (Technical)
• Experience with VMware Aria Operations, Aria Operations for Logs, Aria Operations for Networks, VMware Site Recovery Manager
• Experience with Prometheus, Grafana toolset, Go-lang exporter development skills, Kubelite on baremetal servers skills

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.