Inside Sales Channel Account Manager

Inside Channel Account Manager (ICAM)

About Secureworks

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Role Overview

• The Inside Channel Account Manager, covering a region within North America, will work in tandem with peer Field Sales teams, and Partners within the assigned territory, to drive incremental business and net new logos.  
• Role Responsibilities
• Recruit and actively manage Partners that meet Partner Program criteria
• Respond to Partner applications that come through the Secureworks website
• Qualify/Disqualify based on pre-determined criteria
• Maintain mastery of Secureworks offerings, presentations through formal sales certification
• Drive sales and technical enablement activities with Partners, primarily through on-demand tools and assets on the Partner Portal
• Track Partner progress through KPI reporting
• Participate in weekly regional sales and channel sales team meetings
• Work with Secureworks salespeople to identify prospective target Partners
• Coordinate customer-facing events/programs with Partners to develop leads and pipeline; report on event lead output
• Host QBRs with key revenue-producing Partners

Required Skills / Experience

• Minimum of 1 year of sales experience (Sales Development, Channel, Partner, Distribution Management)
• Minimum of 1 year of cyber security experience
• Knowledge of how to use MS Office (PowerPoint, Excel), Salesforce
• Strong written and verbal communication skill

Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.