Can you tell us about your journey and what has shaped your time at Dell the most?

I first joined Dell Technologies in 2021 as an undergraduate intern within the Global Managed Services team, as part of my industrial placement year for my Business Management degree. That experience laid a strong foundation, allowing me to collaborate with colleagues across the globe and gain valuable insight into Dell’s culture and international operations.

Following my internship, I continued working part-time with the team during my final year at university. After graduating, I took a short break to travel and began studying for a part-time master’s degree in digital Innovation and Artificial Intelligence.

Six months later, I rejoined Dell through the NextGen Sales Academy in London. Over 18 months, I progressed from Associate to Enterprise Inside Sales Representative (ISR). My first six months as an ISR focused on AI acquisition accounts, where I worked with fast-scaling start-ups—many backed by venture capital. This was a pivotal time, as I was able to apply my academic knowledge in AI to real-world business scenarios.

In the latter half of my ISR role, I supported Dell’s largest enterprise accounts in the UK (Tier 1 and Tier 2). This phase allowed me to deepen strategic conversations around AI using cases and business outcomes, drawing directly from my master’s research. As I established myself as an AI specialist, my responsibilities evolved to focus on identifying AI opportunities and leading strategic discussions with customers on how AI can drive tangible business value.

In August, I moved into my current position as the Dell UK AI Community Lead. This role is particularly exciting, as I’ve now completed my master’s degree and can combine that academic expertise with my Dell experience to engage strategically with AI start-ups—a rapidly growing and dynamic segment of the UK tech landscape.