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Hasnaa’s Impact at Dell Technologies

Hasnaa E. O. | Manager, Inside Sales Management | Casablanca, Morocco

Originally Published: January 26th, 2024

Can you describe your current role and location?

I’m an Inside Sales Manager Renewal covering the META (Middle East Turkey Africa) region, and I am based in Casablanca, Morocco.

In my current role, I lead a high-performing team focused on renewing IT and management solutions within the META region. My role is centered on devising and executing strategic renewal plans, driving revenue growth, and fostering lasting customer relationships.

My role extends beyond its title. I am not only shaping the success of my team but also contributing to the overall growth and impact of Dell Technologies across the META region.

When did you join Dell Technologies? Could you share your career progression within the company?

I joined Dell Technologies in November of 2004. For me it was a try, to see how it is, and now after 19 years, I’m still enjoying my work every day!

I embarked on my journey at Dell Technologies as a Technical Support, where I thrived due to a deep understanding of our products and a commitment to excellence. After a year of solid performance, I was honored to step into the role of Coach Trainer. This opportunity not only allowed me to enhance my coaching and team management skills but also provided avenues for professional growth through various certifications, trainings, and dedicated coaching sessions.

Being part of Dell Casablanca's development program was a turning point in my career; it gave me the strategic insights and leadership capabilities needed for a managerial role. The program not only helped me in my career but also in my personal life where I got to know my strengths and weaknesses.

Now, as Renewal Sales Manager, I bring a unique touch of technical expertise, coaching experience, and strategic leadership cultivated through my progressive journey at Dell Technologies. I am excited to leverage this background to drive success in this dynamic and evolving role.

What inspires you?

What truly inspires me at Dell Technologies is the people-first approach and the commitment to positive change. The company doesn't just embrace innovation; it values every individual's growth and development. Being part of a community that actively contributes to a better world through sustainability efforts makes each day meaningful. At Dell, it's more than just tech – it's about making a real impact on people's lives and the planet, and that's what keeps me inspired every day.

What type of impact does your role have on your team and the business?

My job is like being a team captain. I help my team work together and get better at what they do. This teamwork directly helps our business succeed.

Zooming out, I'm also like a superhero for our customers. I make sure they're happy and stick around by managing their business and building strong relationships. It's not just about money; it's about making our customers love Dell. And guess what? In Dell, I'm part of the big picture. The things I do aren't just good for our team and our business; they help Dell Technologies grow and stay awesome. So, I'm not just doing a job – I'm making a real impact everywhere, every day.

What are your proudest accomplishments thus far?

One of my proudest accomplishments has been actively contributing to the growth of a generation of sales professionals. I take immense pride in being the person who believes in their potential, providing them with opportunities to advance their careers. Seeing their development and success not only brings me personal satisfaction but also reflects my commitment to encouraging talent and contributing positively to the professional journeys of others. It's deeply rewarding to see individuals I've supported growing in their careers and knowing that I played a role in shaping their success.

How are you empowered to make an impact at Dell Technologies?

At Dell Technologies, I make a real impact because I have the freedom to make decisions in my role. I get to use the latest technologies, work with diverse teams, and bring fresh ideas. Dell also supports my growth with lots of learning opportunities, keeping me updated on what's new. This mix of freedom, resources, and a culture that values innovation lets me contribute meaningfully to the company's goals. It's a place where I feel empowered to make a lasting difference.

What would you say to encourage others to join Dell Technologies?

Joining Dell Technologies means joining a family that genuinely invests in your growth, not just professionally, but as a person too. It's a place where your ideas matter, and your voice is heard. At Dell, we're not just about pushing boundaries in technology; we're also committed to making a positive impact on the world, and you get to be a part of that. It's like being in a global community where diverse perspectives are celebrated, and every day is a chance to learn something new. If you're looking for a workplace that feels like home, where your work matters, and where you can help shape tomorrow's solutions, Dell Technologies is where you belong.

To learn more about life at Dell, visit Our Stories.

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