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Insights from Isha: Adaptability and Growth in Indirect Procurement

Isha Bhadula | Analyst, Procurement | India

Originally Published: January 15, 2026

I am part of Indirect Procurement (IP)—specifically, the IP Helpdesk. Whenever Dell business users experience issues with Purchase Requisitions (PRs) or Purchase Orders (POs), they reach out to us. I love being part of this team! I’ve had the chance to talk to so many people from different teams and countries, which has given me insight into their daily work and a better understanding of how much goes on inside Dell—something I don’t think I would have known this closely otherwise.
   
Growing up in an Army family and living abroad, how did those experiences shape your ability to adapt to change?

Growing up in an Army family, I’ve become pretty adaptable to change. I won’t lie—change is scary. Every time my father was posted to a new place, it was fun for me (because I was a child for most of it), but in hindsight, I remember there were so many things my parents had to think about. The unknown is intimidating, but I’m so accustomed to change that now I try to focus on what this new experience will give me—something I can turn into an anecdote. Maybe a new dish people have never heard of? A person I meet who inspires me? Or something as simple as finding outfit inspiration on the metro? Before coming to Bangalore, I was obviously a little nervous: a brand-new city, a brand-new job. But then I thought, what will I experience in Bangalore that will give me new stories to share?

  

What drew you to study Mandarin, and how has that curiosity helped you embrace new challenges?

When I chose Mandarin, I realized I would be learning this language for the rest of my life, even after finishing my degrees. That’s how it works with languages: there’s no single formula that works for everyone. It’s all about trial and error to find the method that fits you. And when that thought didn’t scare me, I knew this was the right choice for me. I was excited to learn something so out of the ordinary, thinking it might even become my fun fact during icebreakers (which it did). There were times during exams when I didn’t know a certain word, so I found different ways to express the same idea, using language as a bridge to share my thoughts. Studying Mandarin not only added another language to my skill set, but because its structure, flow, and script are so different, it also made me appreciate the beauty and intricacies of the languages I already knew.

When Dell offered you a role in procurement, what made you say yes, especially since it was outside your comfort zone?
When Dell came to my campus for this role, it did make me wonder: how would I be able to apply my language here? But I knew language is fluid. It can flow anywhere. I also knew that I may need to learn some processes from scratch; so, I didn’t leave my studying mindset back in uni. During my onboarding, it was reiterated multiple times that ask as many questions as you can, not just during the induction about Dell, but also to your team about your role—and I kept that advice close.

My first few weeks, while I was being trained and taught about the ropes of this role, I would jot down everything diligently and ask a bunch of questions. In hindsight, those questions seem very simple (I won’t say ‘silly’ because it’s true, there is no such this as a ‘silly’ question). And while I still need my notes for reference and ask questions every day, getting hands-on experience worked better for me. Especially with the support and encouragement that I got from my team, it was really easy to settle into the role, the workplace, and honestly, I would say in Bangalore too. This being my first role as a working professional, I couldn’t have asked for a better team.

You’ve been at Dell for a few months now, how has the experience been and what stands out here?
These past months at Dell have been such a joy. I love how everyone is so willing to talk and to help, how I can literally walk up to anyone and ask their story. I love how Dell is a place where I am not only working at, but it is also a place where I see myself learning and growing a little more every day.

  

I couldn’t wait for my first day to begin and learn the know-hows, especially about the Employee Resource Groups (ERG). The ERGs were something that really caught my eye. I have been able to attend two offline WIA events and the people I got to meet through them are absolute wonders. I met not just people who were new at Dell like me, but also some who have been here for over 10 years which was inspiring to see how much they’ve achieved.

  

On my first day, I felt right where I was supposed to be. Maybe that’s what so special about it. Dell and its people have a certain charm that make you feel instantly welcome. And honestly, I hope that one day I can make someone new at Dell feel just as in ease as I was made to be felt during my first day here.

   

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