Progress takes Diversity: Jeniffer's Experience at Dell

Jeniffer is Cecília’s mother, Marcos' wife, a senior recruitment analyst for Latin America at Dell and she is also the first blind person to be part of the Dell Brazil team. Since 2011, she has been building a successful career at the company, going through various roles in the Talent Acquisition team, contributing to Dell’s success, learning new skills, overcoming challenges, and advocating for diversity and inclusion.

What are you most proud of in your work and trajectory at Dell?  

I am most proud of being able to make a difference in people’s careers. The part I like most about my job is extending the job offer because it is the moment when I see the happiness and gratitude of the candidates. I am very proud to look back and see the professional I have become over the past 12 years. I have worked with different areas of the business and grew both professionally and personally. A prime example of this is my English - when I started at Dell, I didn’t speak a word, but today, I can communicate, participate and conduct meetings naturally.

What were the main challenges you faced or overcame in your career?  

One of the main challenges I faced was the accessibility of the tools I use in my work. When I started, many systems, including third-party ones, were not accessible. I always worked with my leaders and other teams to have accessible systems, and today, I can say that most of the systems I use are 100% accessible. This was a great achievement!

How does Dell meet your specific needs and preferences as a person with a disability?  

Dell has an assistive technology team that monitors the accessibility of new or existing tools. They are responsible for thinking about solutions and escalating problems with the tools, and they serve not only people with disabilities but any employee who needs some adaptation. This team is very important to ensure that everyone can work with autonomy and efficiency.

What are some of the benefits or opportunities that Dell offers to PCD team members?  

One of the biggest differentiators of Dell is that it does not see people with disabilities just as people with disabilities but as people. If I’m going to talk to my managers or colleagues, they’re going to give me feedback for my personal growth, for my work and for my attitude, and my disability is just a characteristic. At Dell, people with disabilities are not just a number. People with disabilities are hired for jobs that add value, like any other person. Here, we are respected and valued for who we are and what we do. Additionally, Dell really takes care of its people. The company has always provided me with door-to-door transportation, which gave me more security and comfort to go to and from work.