How has Dell supported your professional development and learning since you joined? 

Once I had established myself in the ISR role, I made my ambitions clear: I wanted to move into management. Dell didn’t just listen—they invested in me. I was selected for the inaugural Sales Coach Development Program, which gave me invaluable insight into what makes an effective coach and leader. 

Completing the program equipped me to help sellers grow, support our ISM, and contribute to the team’s success. That experience was a turning point in my career and set me on the path to becoming a Sales Coach. 

What’s one tip or trick you’ve learned that helps you succeed in your role every day? 

Don’t settle for “business as usual.” In a competitive market, you need to stand out. Dell provides incredible resources to help us do that—training, tools, and expertise that allow us to deliver real value to customers. Those who leverage these resources and consistently deliver outcomes are the ones who thrive. 

What was the biggest surprise about working in a corporate sales environment compared to what you expected? 

I expected a corporate sales environment to feel rigid and hierarchical, but Dell is the opposite. Leaders at every level are approachable and willing to help. The culture here is built on winning ethically together, and I know that if I’m unavailable, someone else will step in to support a colleague. That sense of teamwork is something I truly value.