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From Servers to Social Impact: Meet Santosh Vattikuti

Santosh Vattikuti | Senior Engineer, Service Delivery | Bangalore, India

I started my work at Dell as a Support Specialist on the Team Member Experience team in 2021. I then moved to the Managed Services team as a Senior Engineer. Our team includes over 15 experts, and we support global clients by managing 10,000+ servers remotely. I specialize in Microsoft OS, Azure and VMware, and I also serve as a key contact for a couple of customer accounts.

What does a typical day look like for you?
It’s a mix of technical problem-solving and customer support. I help keep IT systems running smoothly and also lead community-focused events and support Planet Employee Resource Group (ERG) initiatives. Every day brings something new!

What do you love most about working at Dell?

  • Endless learning opportunities – Dell truly invests in our growth. We have access to a wide range of resources and platforms that help us stay ahead in tech and continuously upskill ourselves.
  • A culture of inclusion – I work with people from diverse backgrounds, and that brings fresh perspectives and a sense of belonging. Everyone’s voice is heard and respected.
  • Support for giving back – Dell encourages us to contribute to causes we care about. I’ve had the chance to lead tree-planting drives and community events that make a real impact in the places we live and work.

What has your journey at Dell been like?

It’s been a rewarding ride. I’ve grown technically, taken on leadership roles in ERGs and earned recognition from both peers and customers. Dell has given me the space to learn, mentor and lead.

What drives you outside of work?

Nature and community! I’ve loved planting trees since childhood. I’ve helped with our Plant a Tree program and co-lead communications for Planet India, focusing on environmental and social impact.

 

What’s one thing you’re proud of?

I’m proud of blending my tech skills with my passion for giving back. Whether it’s improving IT operations or organizing community events with our team members, I aim to make a positive impact.

 

What advice would you give for someone looking to join Dell?

Stay curious, keep learning and look for ways to contribute beyond your role. Dell is a place where you can grow your career and make a difference in the world.

  

To learn more about life at Dell, visit Our Stories

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