Frequently Asked Questions
Do you have questions about the interview process or the onboarding process with Dell? We have the answer: our FAQs sheet is filled with our most commonly asked questions. Gain valuable knowledge on what to expect in your interview and career path with our team.
We believe that progress lives at the intersection of technology and humanity, and that our role is to bring innovation to people everywhere to drive progress around the world. Every member of our team plays a critical role in bringing our purpose to life — through your work, passion and commitment to do the absolute best we can for our company, our customers and for each other.
Dell’s team is comprised of the best and brightest from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.
The Jobs at Dell site is the perfect way for individuals to learn about new job opportunities as they open with Dell. It is easy, just visit the site and click Join Our Talent Network at the top of the page. Job Alerts can be created by Job Category and Job Location.
Screening for most positions is completed within the first four weeks after the position is posted. During that time, if you are selected to be screened, you will be contacted by a recruiter. All interviewed candidates will receive communication regarding the outcome within fourteen days of their interview. Candidates that are not selected for a screening or interview will not be contacted, but may be matched to other potential openings.
Be prepared to provide specific examples of your behavior in particular situations and how the behaviors helped you develop in previous roles. Dell is also looking for examples of how you have demonstrated specific competencies needed for the role you are interviewing for. Be mindful that certain agreements with your current/previous employers could impact your ability to work at Dell.
Learn more about How we Hire.
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams.
Dell provides customers of all sizes – including 98% of the Fortune 500 – with a broad, innovative portfolio from edge to core to cloud. Our offerings enable organizations to modernize, automate and transform their data center while providing today’s workforce and consumers what they need to securely connect, produce and collaborate from anywhere at any time.
Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school, or anywhere in their world.
Dell Technologies Sales University (DTSU) is an end-to-end learning and development framework customized to help you achieve your unique career goals at all stages of your sales career. Our team members are our most valuable asset, and we are dedicated to your development and career growth.
DTSU can help you get up-to-speed in your role quickly, help you develop and master your role, and help you prepare for new career opportunities.
What is DTSU?
- An individual learning experience with custom learning paths for career progression
- A personalized platform that develops your knowledge and skills at your pace based on your career goals
- A self-directed, flexible user experience available anytime, anywhere
- A holistic approach to career development
- Training content in a variety of delivery methods to support different learning styles
- Programs that address the unique characteristics of each segment while enabling consistency across roles
- Learning techniques that will allow sellers to share resources and best practices to maximize learning impact
For our early in career hires, Sales Academy is the entry point to start your journey in technology sales. As part of Dell Technologies Sales University, this onboarding program will help you establish the foundation of skills and knowledge to build a long-term career through an immersive and interactive experience that will accelerate your success and productivity in your new sales role.
Sales Academy is a 3-month program for recent graduates. The first month of the program takes place in a classroom location and includes instructor-led training with experiential exercises and workshops. The second and third month are on the job in an assigned location and include activities such as instructor-led technology deep dives, tools tutorials and demos, role playing, practice pitching, 1-on-1 coach feedback time, job shadowing, and calling a set of real customer accounts for the first time. After graduating Sales Academy, you are placed in your long-term role and assigned customer accounts.
As a newly hired experienced seller, our goal is to set up you up for success by delivering a tailored Onboarding program that embodies Dell’s culture and prepares you for your career at Dell.
You will enter a 3-week training class that will enhance your current sales skills while you learn about Dell, our own sales methodology and our products/solutions. We have a strong focus on transforming our customer’s business’s through our end to end solutions and you will learn how to navigate the organization and team in order to succeed at this goal. Your training will be experiential including roleplay practice, on-the-job observation, practice with experienced Dell sellers, managers and trainers, all aligned to the best practices of other successful sellers in Dell.
Once you have graduated, you will benefit from 1-on-1 coaching, together with a personalized learning path and access to a comprehensive curriculum of on-demand and instructor led training in both face-to-face and virtual formats.
While many of our sales makers who are earlier in their career start in this role, you may apply to any role in sales for which you meet the requirements of the role based on your education and experience.
Dell Technologies sales scales the globe. Some of our world-wide hubs are in Canada, Morocco, France, Germany, Japan, Malaysia, Singapore and Australia among others.
For most sales roles, you will have a remote home office and/or be visiting customers outside of an office most days of the week.
Compensation ranges for Sales positions are focused on TTC (Total Target Cash). Each pay range has a clearly defined minimum and maximum to enable flexibility to motivate and reward talent. Additionally, all Sales positions have a pay mix (base/bonus split) designed based on both market data and business strategic objectives.
There are 2 basic career paths for Sales makers: Inside Sales and Outside Sales. However, there are also opportunities to take on specialist roles or to move between roles and paths based on position availability and a team member’s experience, interests and strengths. Team members are typically required to spend a minimum of 18 months in a role before a move to another role or level can be considered, although this time may vary by role or Sales organization. Team members can move a maximum of 1 level up at a time, and any exceptions to this require further approval and justification.
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