Senior Product Manager - Endpoint Management

Secureworks (NASDAQ: SCWX) is a global cybersecurity leader that secures human progress with Secureworks® Taegis™, a SaaS-based, open XDR platform built on 20+ years of real-world threat intelligence and research, improving customers’ ability to detect advanced threats, streamline and collaborate on investigations, and automate the right actions.

We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available, and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Main purpose of job

Responsible for cross-functional management of endpoint security products and requirements through their entire life cycle to achieve business objectives and goals. Uses technical and industry experience to formulate product/ solution strategies. Works across functional areas to implement product/ solution strategies. Analyzes markets to determine opportunities. Ensures offerings are defined to maximize profitability. Evaluates and adjusts product strategies to respond to competition. Works with product development leaders in engineering/ R&D teams to ensure customer needs and requirements are represented. Develops and maintains the product roadmap. Subject Matter Expertise(SME) for internal and external product events, including analyst meetings, press interviews, sales training and partner meetings.

Accountabilities

• Applies broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities.
• Evaluates in-depth market analysis and leads business case for optimization of existing products/solutions alternatives and/or to create the next generation of new products.
• Oversees and drives products/ solutions through the phase release or solutions release process including business case and resource requirements.
• Manages product portfolio roadmap and works to scope opportunities and obtain appropriate funding for new programs.
• Creates, implements and monitors plans for testing products/ solutions through beta releases or pilot programs.
• Ensures that product/ solution features and specifications reflect customer requirements.
• Prioritizes features and specifications, applying budget, timeline and other constraints.
• Works across all functional areas, gathering inputs, updating product plans and roadmaps, and communicating the impact of product/ solution decisions to all stakeholders.
• Works extensively with Product Marketing to build product/ solutions marketing plans and drive them through the organization.
• Collaborates with other Product Managers, BU Leaders and Engineering/ R&D leaders to align product strategies into comprehensive portfolios for the BU.
• Reviews product/ solution evaluation metrics from multiple sources and ensures they are incorporated in future versions.

Essential Requirements

• Excellent customer discovery skills in understanding endpoint security solution deployments and requirements.
• Experienced in endpoint application deployment and solutions.
• Excellent communication skills both verbally and written to support customer adoption of solutions.
• Excellent technology/engineering skills relating to design, test and quality of endpoint security products and services.
• Solid grasp of business goals and objectives as they relate to customer use cases and solutions.
• Excellence in understanding endpoint security competitors and their products as well as potential partner relationships for the product.

Desirable Requirements

• Proven experience working on a world-class product
• 1-2 years experience in endpoint security protection platforms as product manager
• MBA or advanced degree in business technology
• Product Management training in Pragmatic or SVG Group frameworks

Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.