Inside Product Specialist(Customer eXperience Engineer)

Inside Product Specialist(Customer eXperience Engineer)

*자유형식의영문 이력서로홈페이지직접지원부탁드립니다.(이력서에졸업일기입필수)

[필수지원요건]

* 입사 예정일(2024년 하반기)로부터 3년 이내 대학교 학사 학위 수여자

* 해외 여행에 결격 사유가 없는 자, 병역 의무가 있는경우 군필 혹은 면제자

At Dell Technologies, we build the extraordinary. Our Inside Product Specialists are the specialists who sell innovation to the world. Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity. Advises customer of product features, configurations, pricing, services and availability.

Join us to do the best work of your career and make a profound social impact as Inside Product Specialist on our Inside Product Specialist Team in Korea.

What you’ll achieve

As an Inside Product Specialist, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions. Pre-Sales professionals rely on us for technical and consultative support. And because we’re familiar with the full range of Dell products and services, we can help provide a solution to any challenge.

You Will(ACCOUNTABILITIES)

• Provides product or BU specific expertise

• May own account sets and/ or be called into accounts as opportunities are identified

• Acts as a technical resource to support the sales organization to meet and/or exceed their objectives, and promotes and positions key strategic product and service offerings

• Identifies customer needs/ requirements, and recommends the appropriate products and solutions

• Provides pre-sales technical support during the sales process

• Remains up-to-date on new product, technology, and services offerings

• Stays current on industry and vertical solutions as well and assists in the on-going technical education and development of the broader team

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Bachelor's degree in computer science or related to IT

•  General Knowledge on IT Infrastructure, Understanding on Interoperability & compatibility of hardware and interfaces
•  Eagerness to learn and become a specialist in a defined area of the Dell Technologies Infrastructure portfolio

•  You might have: Great English communication skill / Critical Thinking / Sales-oriented attitude / Building Relationships / Business Operations / Cross-Functional Teamwork / Requirements Gathering / Sales Forecasting / Stakeholder Management / Consultative Solution Selling / Online Selling

Desirable Requirements

•  1–2 years of experience in Engineering role, with proven sales skills to build on

•  Passion to be grow as Presales person in the future

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 18 Sep 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Dell’s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.