Technical Staff, Solutions Architecture

Solutions Architect - Direct Cooling

When our customers are looking for IT consulting expertise, where else would they turn but to the company driving human progress through technology? Our Solutions Architecture team within Professional Services are experts in package customization and integration as well as total, end-to-end solutions in targeted industry segments. After thorough consultation with our customers and careful analysis, we develop new IT systems or replace existing systems that support customers’ strategic, operational and financial goals.

As Dell Technologies continues to expand its leadership in AI-optimized infrastructure, the demand for high-performance, energy-efficient data centers has never been greater. Direct Liquid Cooling (DLC) is a critical enabler of this transformation which is delivering the thermal efficiency, scalability, and sustainability required to power the next generation of AI workloads.

Join us to do the best work of your career and make a profound social impact as a Solutions Architect on our Global Professional Services Enablement team in Round Rock, TX.

What you’ll achieve

In this role, you will serve as the Professional Services Enablement Lead for Dell’s Liquid Cooling initiatives, helping global teams deploy and operationalize leading-edge cooling technologies that underpin Dell’s AI data center strategy. You’ll bridge engineering, product, and field operations, driving readiness, training, and adoption across the ecosystem.

You will:

• Lead the global enablement program for DLC technologies supporting Dell’s AI-optimized server and data center portfolio.
• Translate complex technical designs and thermal architectures into training content, playbooks, and documentation for installation teams.
• Partner with engineering and deployment teams to align installation, commissioning, and validation procedures with Dell’s evolving AI infrastructure roadmap.
• Develop modular learning paths, certification programs, and enablement materials to accelerate internal and partner expertise in DLC and advanced cooling technologies.
• Provide support to sales teams to ensure proposed solutions deliver required outcomes
• Drive innovation by gathering feedback from field implementations, influencing product design, and helping Dell remain at the forefront of AI infrastructure innovation.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 2+ years of experience with direct liquid cooling (such as CDUs, cold plates, manifolds, and secondary fluid networks).
• Familiarity with OEM partners such as Motivair, Schneider Electric, Vertiv, and USystems.
• Proven ability to create and deliver technical enablement programs for complex engineering or deployment solutions.
• Strong understanding of AI infrastructure, high-density compute environments, and the sustainability benefits of next-generation cooling.
• Excellent cross-functional communication skills, with the ability to bridge engineering, operations, and customer-facing teams.
• Experience with global deployments, technical documentation, and global coordination.

Desirable Requirements

• Experience with AI and HPC data center deployments or thermal solutions for GPU-intensive workloads.

Compensation

Dell is committed to fair and equitable compensation practices.  The salary range for this position is $197,200. - $255,200.

Benefits and Perks of working at Dell Technologies

Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.